I am a first home buyer. My colleague had great experience with the Hamel team and introduced them to me. I have worked with the Hamel team for more than 3 years until purchased a property recently. They provide top notch service. They are very patient showing the properties I am interested and make sure the properties have good conditions for me to consider buying. They usually give me an idea of the cost for fixing or house improvement during house hunting. Nancy cares about what clients need and is very responsive. She has fantastic negotiation skills which help a lot in this sellers’ market. She has good resource of inspectors and other contractors as well. As a first home buyer, I sometimes had concerns when making offers. Nancy always gave me suggestions based on her experience and from my perspectives. She assured me with her expertise. I had an unexpected issue with the transaction which delayed the closing about a week. At the same time, my lease ended, and I had nowhere to go and stay. Nancy kept checking in and praying for me. She initiated the conversation with the seller side and worked out a plan for me before the transaction went through and the process was closed successfully. I am grateful to their help. They are the best real estate agents in the Pioneer Valley. Highly recommend them!

We spoke on and off with Nancy and Amy for more than two years until we finally decided to list our house. Throughout the entire process they were unfailingly helpful, knowledgeable, responsive, and patient. When the time finally came, they sold our house over a single weekend, and the closing went without a hitch. Working with Nancy and Amy was a wonderful experience from start to finish, and we truly can't thank them enough.